You were under a sink.
They called the next guy.
Halfbeat answers your phone around the clock, books the job straight into your calendar, and texts you the details before you're off the ladder.
What it does on a call
Every call, every hour
Nights, weekends, and the middle of a job. It picks up on the first ring and it never sounds rushed.
Gets the details right
Name, address, what's wrong, how urgent. Built around your services and the words your customers actually use.
Into your calendar
Not a message for you to deal with in the morning. An appointment on the schedule, confirmed by text.
Emergencies reach you
Burst pipe at 2am, no heat in January, sparking panel. It calls your cell and keeps trying until someone picks up.
Who it's built for
- Plumbing, HVAC, electrical, and roofing contractors
- One to five trucks, no full-time office staff
- Owners who answer their own phone, or watch it go to voicemail
- Anyone who takes calls that genuinely can't wait until morning
Every system is built for one business — your services, your service area, your hours, your on-call order. It isn't a template with your name dropped in.
How it's set up
Built, then tested
Every deployment runs through a full set of call scenarios before it touches your line. Including the ones where the caller is difficult.
Managed, not handed over
You don't configure anything. Your hours change, your pricing changes, you call and it changes.
Honest on the phone
It says up front that it's an assistant. Callers are told the line is recorded. No one is tricked into anything.